Privacy Policy
How M7IT Solutions collects, uses, and protects your information.
This Privacy Policy describes how M7IT Solutions, LLC ("M7IT Solutions," "we," "us," or "our") collects, uses, and protects your information when you visit our website, contact us, or use our services. By using our website or providing your information to us, you agree to the practices described in this policy.
Information We Collect
We may collect personal information from you when you:
- Submit a request through a "Contact Us" or support form on our website;
- Request an appointment, quote, or IT/AI assessment;
- Call, email, or otherwise communicate with us; or
- Become a client and work with us to deliver services.
The information we collect may include your name, business name, email address, phone number, and any details you choose to include in your message.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support;
- Schedule and deliver our services;
- Send service-related updates, follow-ups, reminders, and account notifications;
- Improve our website and services; and
- Comply with legal obligations.
How We Share Your Information
We do not sell your personal information. We do not share your personal information with third parties for their own marketing or promotional purposes. We may share information with trusted service providers who help us operate our business (for example, our ticketing and email systems), only as needed to provide our services, and with those parties bound to protect your information.
SMS / Text Messaging Terms
M7IT Solutions, LLC offers SMS (text message) communications to individuals who opt in. The following terms apply to our text messaging program.
Consent. We only send text messages to individuals who have opted in — for example, by checking the text-message consent box on a form on our website and providing a mobile number. Consent to receive text messages is not a condition of purchasing any goods or services.
Types of messages. After opting in to receive SMS messages, you may receive messages related to your service requests, appointment notifications, follow-ups, reminders, and account or support updates.
Message frequency. Message frequency may vary.
Cost. Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
How to opt out. You can cancel the SMS service at any time by textingSTOP. After you send the message "STOP" to us, we will send you a message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you wish to join again, simply opt in as you did the first time and we will resume sending SMS messages to you.
How to get help. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at info@m7it.com or(515) 505-0004.
Carriers are not liable for delayed or undelivered messages.
Privacy of mobile information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All of the categories described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future text communications, you can opt out at any time by texting STOP.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies & Analytics
Our website may use standard server logs and privacy-respecting analytics to understand how visitors use the site. We do not use this information to identify you personally or to sell your data.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our SMS Terms, please contact us:
- M7IT Solutions, LLC
- Phone: (515) 505-0004
- Email: info@m7it.com
- Hours: Monday–Friday, 8:00 AM – 5:00 PM